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Privacy Policy

Get Blasted Solutions — Effective Date: 23 July 2026

1. Introduction

Get Blasted Solutions ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, request a quotation, engage our services, communicate with us or otherwise interact with our business. By accessing our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.

2. About Us

Get Blasted Solutions is a professional exterior cleaning company servicing the Gold Coast and surrounding areas. Our services include pressure washing, soft washing and related exterior cleaning services for residential, commercial and strata properties. Our services include, but are not limited to:

  • •Roof Cleaning
  • •House Soft Washing
  • •Driveway Pressure Cleaning
  • •Concrete Cleaning
  • •Solar Panel Cleaning
  • •Gutter Cleaning
  • •Commercial Exterior Cleaning
  • •Full Exterior Cleaning Packages

3. What Personal Information We Collect

The personal information we collect depends on the nature of your dealings with us and may include:

  • •Full name
  • •Residential or service address
  • •Postal address
  • •Email address
  • •Telephone number
  • •Details relating to your enquiry
  • •Details of requested or completed services
  • •Payment and invoicing information
  • •Before and after photographs of the property
  • •Communications with our business
  • •Any other information voluntarily provided by you

When you visit our website, we may also automatically collect information including: IP address, browser type and version, device information, operating system, website pages visited, time and date of access, referring websites, website usage statistics, and cookie and analytics data.

4. How We Collect Personal Information

We collect personal information directly from you when you:

  • •Request a quotation
  • •Complete an online enquiry form
  • •Contact us by telephone, email or social media
  • •Book a service
  • •Purchase our services
  • •Leave a review or testimonial
  • •Subscribe to newsletters or promotional communications
  • •Participate in surveys or promotions
  • •Otherwise communicate with us

We may also collect information automatically through our website using cookies and website analytics technologies.

5. Why We Collect Your Personal Information

We collect, hold and use personal information to:

  • •Prepare and provide quotations
  • •Deliver our cleaning services
  • •Schedule appointments
  • •Process payments and issue invoices
  • •Respond to enquiries
  • •Communicate regarding bookings
  • •Improve our services and customer experience
  • •Maintain customer records
  • •Comply with legal obligations
  • •Resolve disputes or complaints
  • •Protect our legal rights
  • •Send marketing communications where permitted by law or with your consent

We will only collect personal information that is reasonably necessary for our business functions and activities.

6. Marketing Communications

From time to time, we may send you information regarding promotional offers, seasonal specials, service reminders, new services and company updates. You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. Opting out of marketing communications will not affect important service-related communications regarding existing bookings or enquiries.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and website functionality. Cookies help us analyse website traffic, improve website performance, understand visitor behaviour, remember user preferences and measure advertising effectiveness. You may disable cookies through your web browser settings; however, doing so may affect the functionality of parts of our website.

8. Disclosure of Personal Information

We do not sell, rent or trade your personal information. We may disclose personal information where reasonably necessary to:

  • •Employees and authorised contractors
  • •Information technology providers
  • •Website hosting providers
  • •Customer relationship management (CRM) providers
  • •Payment processing providers
  • •Accounting and bookkeeping providers
  • •Professional advisers including accountants, lawyers and insurers
  • •Government agencies or regulators where required by law
  • •Courts or law enforcement agencies where legally required

Where third parties process personal information on our behalf, we take reasonable steps to ensure they handle that information securely and in accordance with applicable privacy obligations.

9. Property Photographs

During the course of providing our services, we may take photographs of your property before, during and after cleaning. These photographs may be used for:

  • •Preparing quotations
  • •Quality assurance
  • •Service records
  • •Warranty or insurance purposes
  • •Staff training
  • •Marketing and promotional purposes

Where photographs clearly identify your property, we will seek your consent before using them for marketing or advertising wherever reasonably practicable. You may request that your property images not be used for promotional purposes by notifying us prior to or during the provision of our services.

10. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Security measures may include:

  • •Secure electronic systems
  • •Password-protected business accounts
  • •Restricted staff access
  • •Secure cloud-based storage
  • •Industry-standard cybersecurity practices

While we take reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Overseas Disclosure

Some third-party service providers (such as cloud storage, website hosting, customer management systems or email providers) may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure those providers maintain appropriate privacy and security standards consistent with Australian privacy laws.

12. Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete or out of date. Requests should be made using the contact details below. We may require reasonable proof of identity before providing access. In limited circumstances permitted by law, we may decline access and will provide reasons where required.

13. Retention of Information

We retain personal information only for as long as reasonably necessary to:

  • •Provide our services
  • •Meet legal and taxation obligations
  • •Resolve disputes
  • •Enforce our agreements
  • •Maintain business records

When personal information is no longer required, we take reasonable steps to securely destroy or permanently de-identify it.

14. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or policies of external websites. We encourage you to review the privacy policy of any third-party website before providing personal information.

15. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18 years. If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.

16. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in legislation, business practices or our services. The most current version will always be available on our website. Your continued use of our website following any changes constitutes acceptance of the updated Privacy Policy.

17. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us. Get Blasted Solutions Phone: 0448 428 237 Email: getblastedsolutions@gmail.com Website: www.getblastedsolutions.com.au

Get Blasted Solutions values the trust our customers place in us. We are committed to handling your personal information responsibly, transparently and securely.